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Raving Fans

Name: Raving Fans
SKU: 3653
Price: 3000.00 NGN
Availability: InStock

Original price was: ₦3,500:00.Current price is: ₦3,000:00.

With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day — in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.

Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature — not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace — and turn their customers into raving, spending fans.

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Categories: Business & Management, Marketing Sales & Networking Tags: Business, Customer-Service, Entrepreneurship, Innovation, Management

Description

Raving Fans: Revolutionary Approach to Customer Service!

With a new foreword by Ken Blanchard, a straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day — in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.

This book includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace — and turn their customers into raving, spending fans.